Returns & Exchanges

At Oak Furniture Store, we stand by the quality of our solid wood craftsmanship and offer a 30-day return policy to ensure you are completely satisfied with your purchase. If your new piece doesn't perfectly fit your home, we are here to help with a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 30 days of delivery with your order number and reason for return to receive a Return Authorization.

• 2.
  Prepare the Furniture

  Ensure the item is in its original condition and securely repacked in its original packaging to prevent damage during transit.

• 3.
  Schedule a Collection

  Our specialized furniture couriers will contact you to arrange a convenient pickup time from your doorstep.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will process your full refund or store credit back to your original payment method within 5-7 business days.